Delaware State University (DSU) is seeking a qualified vendor to provide comprehensive debt‑collection services for student tuition receivables. The contract is a three‑year, non‑state‑funded agreement with two optional one‑year extensions, and will be paid on a contingency basis (percentage of amounts actually collected) plus a statutory collection‑cost surcharge on older accounts. The vendor must handle electronic account placement from DSU’s Banner system, conduct required outreach, perform skip‑tracing, negotiate payments, report to credit bureaus, and be prepared to initiate litigation if necessary. Compliance with federal and state collection regulations, robust data‑privacy safeguards, and the ability to integrate with Touchnet for payment processing are mandatory. The award will add a third agency to DSU’s existing two‑agency pool, with an initial equal split of the $2.9 M quarterly backlog (≈ 372 accounts) and performance‑based future allocations. **Key points:** • Provide full‑service student‑tuition debt collection, including electronic placement, skip‑tracing, negotiation, credit‑reporting, and potential litigation. • Must maintain $1 M/$3 M CGL limits, Delaware business license, and required insurance; no bid bond required. • Pricing is contingency‑based (e.g., 25% of collected amounts) with a collection‑cost surcharge on accounts older than 2022; proposals must remain valid for one year. • Monthly remittance reporting required, showing gross collections and fee breakdowns. • Evaluation weighted toward experience/references (25 pts), reporting methods (15 pts), cost (25 pts), and capacity/technology (15 pts).