1. Definitions
“Affiliate” means any entity that controls, is controlled by, or is under common control with a party, including Bid Lab LLC and Bid Lab Technologies, LLC with respect to each other.
“AI Output” means proposal content, matching results, summaries, extracted information, and related outputs generated by artificial intelligence across the Services.
“Bid Data” means the bid and contract opportunities, award data, vendor and company information, and related content and compilations made available through the Services.
“Credits” means the prepaid bid credits used to access the Self-Serve Tool.
“Self-Serve Tool” means the Bid Banana feature through which you generate AI Output.
“User Content” means documents, information, and other materials you upload or submit to the Services.
2. Acceptance of Terms
3. Eligibility
By accessing or using the Services, you represent, warrant, and agree that: (a) you are using the Services solely for business or commercial purposes and not for any personal, family, or household purpose; (b) you are acting in the course of a trade, business, profession, or organizational activity; (c) if you are using the Services on behalf of an organization, you have the authority to bind that organization to these Terms, and “you” refers to both you individually and that organization; and (d) you meet all eligibility requirements set out above.
Because the Services are provided exclusively for business and commercial use, you acknowledge and agree that you are not a “consumer” for purposes of any consumer-protection law, and that consumer-protection laws and regulations that apply to transactions for personal, family, or household purposes do not apply to your use of the Services. This allocation reflects the commercial nature of the Services and the basis on which we make them available to you.
4. Description of the Services
(a) Search — a subscription service to search, track, and manage government and other bid and contract opportunities and award data. Search includes tools to save and organize opportunities (including favorites and tracking), and uses artificial intelligence to match opportunities to your profile and stated interests, surface similar or related opportunities, and extract and summarize information from solicitation and opportunity documents. AI-assisted matching, similar-bid identification, and extracted or summarized information are automated outputs that may be incomplete or inaccurate; they are subject to the disclaimers in Sections 8 and 10 and to our AI Use Policies, and you remain solely responsible for independently verifying any opportunity, match, summary, or extracted detail against the original source before relying on it. Search subscriptions are governed by the billing terms in Section 7.
(b) Self-Serve Tool — a tool that uses artificial intelligence to analyze solicitations and generate draft proposal content (“AI Output”) in response to opportunities you select. The Self-Serve Tool builds and draws on a library of your own uploaded and generated content to surface relevant prior materials when producing new AI Output. It is accessed through prepaid Credits (Section 8). Because AI Output is generated by automated systems without human review and will contain errors, your use of the Self-Serve Tool is governed in detail by Section 8 and by our Self-Serve AI Use Policy, which you should read before relying on any AI Output.
(c) Company Directory — a directory in which businesses can create profiles to be discovered by, and can search for, potential partners, subcontractors, and buyers (Section 12). We may use artificial intelligence to suggest, rank, or facilitate matches between businesses, buyers, and partners based on profile information, activity, and opportunity data. Any such match suggestions are automated, are not endorsements or recommendations, and do not verify the suitability, qualifications, or legitimacy of any party; you are responsible for your own due diligence.
(d) AI Matching and Search Intelligence — The Search service uses artificial intelligence to match opportunities to your profile and interests, surface similar or related bids, extract and summarize information from solicitation documents, and generate other analytical outputs about opportunities. These AI features are subject to the same no-guarantee, accuracy-verification, and no-professional-advice limitations described in Section 8 and in our AI Use Policies, and you remain solely responsible for independently verifying any AI-derived matching, summary, or extracted information against the original source.
(e) API — We may offer programmatic access to Bid Data and certain Services through an application programming interface (the “API”), subject to these Terms, any API-specific documentation or rate limits, and any separate API terms we provide. Your use of the API is subject to the restrictions in Section 11, and you may not use the API to circumvent any access control, rate limit, or the prohibited-use restrictions in these Terms. Access to Bid Data through the API is limited to the scope, volume, and permitted uses set out in your API plan or separate API terms; API access does not grant any right to redistribute, resell, or build a competing or derivative dataset or service, and the restrictions in this Section 11 otherwise apply in full.
We may add, modify, suspend, or discontinue any part of the Services at any time as described in Section 19.
5. Accounts and Registration
Your right to use the Services is personal to you and your organization. You may not sublicense, transfer, sell, or assign your Account or these Terms without our prior written consent.
6. Accounts, Teams, and Credit Pools
7. Search Subscriptions; Billing, Renewal, and Cancellation
Automatic Renewal. When you subscribe, you authorize us to automatically charge your payment method on each renewal date until you cancel. Your subscription renews on the anniversary of your enrollment unless you cancel before the start of the next billing cycle. We will notify affected subscribers of any future change to plans or renewal rates at least thirty (30) days in advance by electronic communication.
Cancellation. You may cancel any time before your next billing cycle via Account Settings > Billing > Manage Bid Banana Subscription. After cancellation, your subscription remains active until the next payment due date.
No Refunds. If you cancel during a subscription period, the remaining portion of the subscription fee will not be refunded.
8. The Self-Serve Tool
8.1 Acknowledgment of AI-Generated Content. The Self-Serve Tool and certain other Services (including AI-assisted Search matching and information extraction) use artificial intelligence to analyze solicitations and generate AI Output. You expressly acknowledge and agree that:
(a) No human review. AI Output is generated by automated systems without review by any Bid Banana or Bid Lab employee or professional. Unlike The Bid Lab’s consulting services, no expert reviews Self-Serve work product. You are the sole reviewer.
(b) Errors are expected. AI Output is probabilistic and will contain errors, including factual inaccuracies, fabricated (“hallucinated”) information, omissions, incorrect interpretations of solicitation requirements, miscalculations, outdated information, and non-compliant or non-responsive content.
(c) Your responsibility to catch them. You are solely responsible for reviewing, verifying, fact-checking, editing, and correcting all AI Output before relying on it, submitting it, or using it for any purpose — including verifying compliance with all solicitation requirements, eligibility and certification criteria, formatting rules, and submission deadlines.
(d) No guarantees. We do not warrant that AI Output is accurate, complete, compliant, original, or fit for any purpose, and we do not guarantee any outcome, including that any proposal will be accepted, scored favorably, or awarded. All scores and verification tools used within the platform are internal working guidelines by us and you should not rely on them as an indication that your bid meets all the requirements of the solicitation and will be successful.
(e) Not advice. AI Output is a starting draft only and is not professional, legal, procurement, or compliance advice, and use of the Self-Serve Tool creates no advisory or professional relationship.
8.2 Your Content. You represent and warrant that you own or have all rights necessary to upload and use your User Content and to grant the licenses in Sections 8.3 and 8.7, that the User Content infringes no third party’s rights, and that the User Content does not violate any law or any confidentiality restriction — including any confidentiality restriction imposed by a third party or by the underlying solicitation — that would prohibit your use or our processing of it as contemplated by these Terms. We do not review User Content for accuracy, rights, or compliance, and we accept any document you upload at your direction and risk. You are solely responsible for the legality and accuracy of your User Content.
8.3 License to Provide the Services. You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, and display User Content and AI Output solely to provide and support the Self-Serve Tool for you.
8.4 Ownership of Output. As between you and us, and subject to your payment of applicable fees, you own the final proposal content you create using the Self-Serve Tool. We retain all rights in the Services and the underlying software, models, and templates. You acknowledge that AI Output is generated using models that serve many users, that similar or identical AI Output may be generated for others, and that we make no representation that your AI Output is unique or protectable.
8.5 Bid Credits and Payment. Access to the Self-Serve Tool is provided through one-time purchases of Credits in the packs and at the prices shown at checkout. Credits: (a) are consumed when you create a bid project; (b) are non-refundable, except as provided below; (c) do not expire; (d) are not redeemable for cash; and (e) are tied to your Account. Abandoning or failing to complete a project does not entitle you to a refund or replacement Credit. If we terminate your access under Section 19 for reasons other than your breach of these Terms, we will refund the pro-rata value of your unused Credits. Pricing may differ for Search subscribers and non-subscribers. We may reclaim Credits and suspend access in the event of a chargeback, payment reversal, or suspected fraud. Applicable taxes are added at checkout.
8.6 No Guarantee; Your Compliance Responsibility. The Self-Serve Tool is a software tool, not a consulting, legal, or procurement-advisory service. We do not guarantee that any proposal will be compliant, responsive, accepted, or successful. You are solely responsible for ensuring your submission meets all requirements and deadlines of the applicable solicitation, including any procurement-integrity, conflict-of-interest, or organizational-conflict-of-interest rules applicable to your submission.
8.7 License to Operate and Improve the Self-Serve Tool. You grant us and our Affiliates a worldwide, royalty-free license to use, reproduce, and process User Content and AI Output to operate, develop, and improve our products and services, including to build and maintain a library of your content used to match relevant prior materials to new solicitations (“Your Library”) and to share content with our third-party artificial-intelligence providers solely to provide the Self-Service Tool’s features. We do not train or fine-tune any artificial-intelligence model of our own using User Content or AI Output, and our third-party providers do not use your content to train their own models. You represent and warrant that you have all rights necessary to grant this license, including with respect to any third-party or solicitation materials you upload. Please refer to our AI Use Policy and Privacy Policy for the most up-to-date information about how your data is used.
9. AI Output Disclaimer
10. Bid Data: Accuracy and Independent Verification
You are solely responsible for independently verifying all Bid Data — including the existence, status, requirements, and submission deadlines of any opportunity — directly with the issuing agency or original source before relying on it or taking any action. We are not affiliated with, endorsed by, or acting on behalf of any government agency or other source. The inclusion of any opportunity, award, or entity in the Services is not an endorsement and does not mean it is open, valid, accurate, or available. To the maximum extent permitted by law, we are not liable for any decision made, action taken, opportunity missed, or loss incurred in reliance on Bid Data.
11. Proprietary Data; Restrictions on Use
You shall not, and shall not permit any third party or automated system to:
(a) access, copy, scrape, crawl, harvest, index, spider, or extract Bid Data or any portion of the Services by automated or manual means, except through functionality we expressly provide;
(b) bulk download, reproduce, store, or compile Bid Data, or create any database or dataset derived from the Services;
(c) use, distribute, sell, resell, rent, lease, sublicense, publish, or otherwise make the Services or Bid Data available to any third party, or use them for any purpose external to your own internal business use;
(d) use the Services or Bid Data to build, train, develop, or operate any product, service, dataset, database, or machine-learning or artificial-intelligence model that competes with or is similar to the Services;
(e) reverse engineer, decompile, disassemble, or attempt to derive the source code or structure of any part of the Services;
(f) share, sell, or transfer your Account credentials, access the Services through another user’s credentials, or circumvent or attempt to circumvent any access control, paywall, rate limit, login requirement, or security measure;
(g) remove, obscure, or alter any proprietary or copyright notice; or
(h) frame, mirror, or otherwise replicate any part of the Services.
We may monitor use of the Services to detect and prevent prohibited activity, and may throttle, suspend, or terminate access for actual or suspected violations. You acknowledge that any violation of this Section would cause us irreparable harm for which monetary damages are inadequate, and that we are entitled to seek injunctive and other equitable relief, without the need to post a bond, in addition to any other remedies available at law or in equity.
12. Company Directory and Vendor Profiles
13. Acceptable Use
13.1 Monitoring and Analytics
14. Feedback
15. Content Removal; Copyright
16. Disclaimer of Warranties
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND NOTWITHSTANDING ANYTHING TO THE CONTRARY, EXCEPT TO THE EXTENT CAUSED BY OUR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD, OR AS OTHERWISE PROHIBITED BY APPLICABLE LAW:
(a) Self-Serve Tool. Our total cumulative liability arising out of or relating to the Self-Serve Tool will not exceed the amount you paid for the Credit(s) applied to the project giving rise to the claim.
(b) Other Services. Our total cumulative liability arising out of or relating to the other Services will not exceed the amounts you paid us for those Services in the three (3) months before the event giving rise to the claim.
The existence of more than one claim will not enlarge these limits.
18. Indemnification
Legal Proceedings, Testimony, and Cooperation. We are under no obligation to participate in, provide testimony for, produce documents in connection with, or otherwise support any litigation, arbitration, government investigation, audit, or other legal or administrative proceeding involving you or your use of the Services. If you request such assistance, we may, in our sole discretion, agree to provide it pursuant to a separate written agreement and on terms of compensation mutually agreed upon in advance, including reimbursement of our reasonable costs, attorneys’ fees, and staff time.
If we or our Affiliates are compelled by subpoena, court order, discovery request, or other legal process to produce documents, provide testimony, or otherwise respond in connection with any proceeding arising out of or relating to your use of the Services (other than a proceeding in which we assert a claim against you), you agree to reimburse us for the reasonable costs we incur in responding, including reasonable attorneys’ fees, staff time, and related expenses.
19. Term and Termination
20. Force Majeure
21. Time to Bring Claims
22. Export and Sanctions Compliance
23. Dispute Resolution; Arbitration; Class-Action Waiver
23.1 Informal Resolution. Before initiating arbitration, the complaining party must send a written Notice of Dispute describing the claim and the relief sought to the other party (to us at the address in Section 26). The parties will attempt to resolve the dispute informally for thirty (30) days.
23.2 Binding Arbitration. If the dispute is not resolved, it will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules, by a single arbitrator, on an individual basis. Judgment on the award may be entered in any court of competent jurisdiction.
23.3 Class-Action Waiver. ALL CLAIMS MUST BE BROUGHT ON AN INDIVIDUAL BASIS. YOU AND WE WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
23.4 Jury-Trial Waiver. TO THE EXTENT ANY DISPUTE IS NOT ARBITRATED, YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL.
23.5 Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief in court for intellectual-property, data-misuse (Section 11), or confidentiality matters.
23.6 Mass Filings. If twenty (20) or more similar arbitration demands are filed by or on behalf of claimants represented by the same or coordinated counsel within a ninety (90) day period, the parties agree that claims will be resolved through a batched/bellwether process, with representative claims proceeding first and administrative and filing fees allocated as provided by the arbitration provider’s mass-arbitration rules then in effect, before any remaining claims proceed.
23.7 Governing Law and Venue. These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles. For any matter not subject to arbitration, the parties consent to the exclusive jurisdiction of the state and federal courts located in Palm Beach County, Florida.
24. Changes to These Terms
25. Electronic Communications
26. General
Entire Agreement. These Terms (with the incorporated policies) are the entire agreement between you and us regarding the Services and supersede prior agreements.
No Third-Party Beneficiaries. These Terms are solely for the benefit of you and us and create no third-party beneficiary rights.
Severability. If any provision is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be modified to the minimum extent necessary.
Waiver. Our failure to enforce any provision is not a waiver.
Trademarks. “Bid Banana,” “Bid Lab,” and related names and logos are trademarks of Bid Lab Technologies, LLC or its affiliates; all other marks are the property of their owners.
General Contact:
Bid Lab Technologies, LLC — 15930 Boeing Court, Wellington, Florida 33414 — [email protected]
Designated Copyright Agent (DMCA): In accordance with the Digital Millennium Copyright Act, we have registered an agent with the U.S. Copyright Office (Registration No. DMCA-1075203) to receive notices of claimed copyright infringement. Send DMCA notices to:
DMCA Designated Agent, Bid Lab Technologies, LLC — 15930 Boeing Court, Wellington, Florida 33414 — [email protected]
A valid notice must include the information required under 17 U.S.C. § 512(c)(3).
Last updated: July 7, 2026