Support
Everything about Bid Banana — our sources, the bids, features, and your subscription. Can't find your answer? The support widget in the corner reaches our AI assistant and our team.
We monitor over 4,000 sources for active, open bid solicitations! Using our proprietary data collection process, we update our database daily to include newly released and updated opportunities. For clients interested in conducting historical or competitive research, Bid Banana also sources closed bids and award contract data.
Bid Banana uses thousands of sources to ensure our search engine is up-to-date and accurate. If you have a question about a source or would like us to add a specific source or bid to our database, just reach out to us by emailing [email protected]. Within 3 business days, a member of our team will respond with an update about your request.
Bid Banana will occasionally post private opportunities on behalf of The Bid Lab’s Bid Builder clients (with client permission). In addition, agencies and companies in our network can reach out to us if they’d like to publish private opportunities directly to our platform.
The majority of bids on our portal are sourced; exact percentages will vary depending on the number and frequency of uploads.
At the time of this posting, we have over 1.6 million total bids on our search engine! This number is always changing because the number of opportunities fluctuates with agencies’ needs; we add new opportunities daily as they are released.
About 2,000 per day, on average. The number of bids added each day depends on when agencies release bids and whether they invite vendors to bid. Some industries do tend to see bid trends at certain times of year, and procurement can be affected by events such as holidays.
Yes! Our databases include information from closed bids that are no longer accepting submissions. You can also search award data from solicitations in which entities have successfully contracted with a selected vendor.
Our user-friendly portal is very intuitive, which means it won’t take long to find a bid on Bid Banana. With the right combination of targeted search keywords and results filters, you’re sure to find something within the right location and industry. Try setting a Saved Search keyphrase to run automatically every day — it’ll send you fresh opportunities that match your specific keyword combination.
Yes! Bid Banana lets you filter by all 50 states! You can also include multiple states in your customized search using our filters.
Yes, you can absolutely filter search results by industry! You can also filter by NAICS code.
Of course! Bid Banana is available 24/7, all day and all the time.
For the vast majority of results, you’ll be able to view bid documents directly on Bid Banana. For agencies with document-viewing restrictions, Bid Banana will indicate that an external login is required by displaying a lock icon on the opportunity.
Yes, you will always be notified of maintenance. Typically, we run maintenance on our portal during off-hours to minimize disruption.
We update Bid Banana’s search engine on a nightly basis! We add new bids and update existing bids as details change or as agencies issue new addenda. In addition, we’re always adding and refining our features and filters.
Bid Banana launched on January 3, 2023! We continue to actively develop and expand our features and services.
With a subscription, you’ll have access to all our Bid Banana features, including our open bid opportunities, closed bid data and award data search, the ability to run daily automatic custom searches via Saved Search, and the ability to save and review your favorite opportunities.
A Bid Banana subscription is as low as $49.99 per month! We also offer annual subscriptions for $479.99 (20% total savings).
Bid Banana was built to bring bidding opportunities to small and medium-sized businesses. We believe that bids should be accessible to all, not just huge corporations able to pay thousands of dollars.
Cancel at any time. If a subscriber cancels during the monthly period, the remaining portion of the fee will not be refunded. Your membership remains fully active until the upcoming due date of your account.
Yes, we provide a 7-day free trial upon initial signup. You’ll need to create a Bid Banana account first. To activate your trial period, you’ll need to add a payment method (either a credit card or account information). Upon the expiration of your trial, your account will automatically renew at the regular subscription price.
Bid Banana users who choose an annual subscription plan enjoy 20% total savings. Any clients from The Bid Lab who complete and submit a proposal through The Bid Lab’s Bid Manager services will receive a complimentary 3-month subscription to Bid Banana. Bid Banana does not offer any other discounts at this time.
Keep looking! There are bids available in every industry, and new opportunities are added every single day. Try changing up your keyword strategy or filtering parameters to expand your search, or use our Saved Search feature to be notified when something matching your search criteria is posted!
You can view our Terms of Use and our Privacy Policy on the Bid Banana website. Please review them carefully before using the platform.
Yes, each account requires its own individual subscription and unique login. Users should never share their email or login credentials with others to avoid violating our Terms of Use and to protect their account security.
No, there are no bundle deals for multi-year enrollments at this time. Bid Banana does offer annual pricing (20% total savings); in addition, clients who complete and submit a bid through The Bid Lab’s Bid Manager services receive 3-month complimentary access to the Bid Banana platform.
Bid Banana’s support portal provides access to a 24/7 AI assistant (trained directly on our support documentation), a library of help articles, and a support ticket system. The AI assistant handles general questions about accounts, subscriptions, and features. For bugs, technical issues, specific inquiries and any unresolved questions or requests, users should submit a support ticket — either directly through the support portal or via the support widget (the headphones button in the corner of any page). Human support is available Monday–Friday, 9:00 AM–8:00 PM EST; tickets submitted outside those hours are reviewed the next business day. Bid response help through Self-Serve is coming soon — the See how to respond button on any search result shows how it will work and lets you join the waitlist.
Found a bid you want to go after? Click See how to respond next to any search result and you’ll see exactly how Bid Banana will build the response with you: Ben, your AI proposal writer, reads the full solicitation and drafts every section in your own workspace, with you reviewing and approving every word. Self-Serve is in final testing and opens shortly — you can join the waitlist from that page. And whenever you want a professional in your corner, The Bid Lab’s RFP experts can join your bid, from a quick compliance look to end-to-end support.
Self-Serve, which turns a bid into a finished proposal with Banana Ben, our AI proposal writer, is coming soon — pricing will be announced when it opens, and Search subscribers will pay less per bid. Finding bids is available today on a Search subscription from $49.99/month. You can join the Self-Serve waitlist on the pricing page .
We are always happy to explore referrals or partnerships. Please contact us by emailing [email protected].
You can sign up for a Bid Banana account on our website via our login and registration page with your email address, Google, or Microsoft account. Just click the signup button to get started. After signing up, you’ll need to activate your 7-day free trial to begin searching and accessing platform features.
Bid Banana is built so that finding a bid and responding to it happen in one place. Search is live today across 1.6M+ opportunities. Self-Serve — where Ben, your AI proposal writer, drafts the response with you — is in final testing and opens shortly; See how to respond on any search result shows how it works and lets you join the waitlist. The Bid Lab’s RFP experts can also step in whenever you want professional backup.
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