CENTREX TELEPHONE SERVICES
Title:  

CENTREX TELEPHONE SERVICES

Agency:  

City of Trenton

State:  

New Jersey

NAICS Code:  

517911

Industry:  

Information Technology and Software Development

Solicitation Type:  

Invitation for Bid

Solicitation ID:  

BID2025-52C

Open Date:  

8/7/2025

Close Date:  

8/27/2025

Project Duration:  

1 year

Last Updated:  

8/21/2025

Description:
The City of Trenton is seeking sealed bids for Centrex telephone services for the Department of Administration. The contract will be for a period of one year. The successful bidder will be required to provide non-voice over internet protocol telephone service through Centrex or Centrex-like service. The city expects the carrier to have extensive local support, provide a self-service portal, and have at least 10 years of experience as a telecommunications local exchange carrier. The bidder must also provide an assigned account manager for support and have a central office or remote office near Trenton. Some key features required include: • Centrex line (analog line with PBX features) • Ground start trunks • Extended local calling area to include various cities in New Jersey and Pennsylvania • Contiguous blocks of phone numbers • Foreign exchange circuits • Switch numbers with Centrex or Centrex-like features • Porting or use of existing numbers • Centrex or Centrex-like service to rotary and tone dialing equipment • T1 lines • Paper billing using USPS • Coordination and acceptance of Broadview as the long-distance carrier • Various calling features such as automatic call back, call transfer, call hold, call forwarding, and call waiting.
Attached Files:

Please visit the bid source via the “Link to Bid Source” button below for documentation.

Contact Information:

Isabel Garcia(Purchasing Agent)

igarcia@trentonnj.org

(609) 989-3139

Budget Estimate (AI):

$200,000 – $500,000

The budget for this contract is estimated to be between $200,000 and $500,000 per year, based on the city's requirements for Centrex telephone services and the average cost of such services. The actual budget will depend on the bidder's pricing and the city's negotiation. Factors that may influence the budget include the number of lines required, the level of support needed, and the bidder's experience and reputation in providing similar services.

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