The Defense Counterintelligence and Security Agency (DCSA) is issuing a Request for Information (RFI) for core platform capabilities requirements. The agency is seeking vendors that can provide IT Service Management (ITSM), IT Operations Management (ITOM), Strategic Portfolio Management (SPM), and other related services. The RFI includes a list of non-functional requirements, such as performance, scalability, availability, security, and usability. Vendors are asked to provide information about their company, including their size, NAICS code, and points of contact. They are also asked to describe their proposed platform and how it addresses the capabilities listed in the RFI. Some of the key capabilities required include: • Incident Management • Problem Management • Change Management • Service Request Management • Service Catalog • Knowledge Management • Discovery & Service Mapping • Event Management • AIOps (AI for IT Operations) • Project & Portfolio Management (PPM) • Demand Management • Resource Management • Facilities Management • Applicant Tracking and Resource Management • Software and Hardware Management • Case Management The RFI is for market research and planning purposes only and does not constitute a Request for Proposal (RFP) or a commitment to issue an RFP or award a contract.