Medical Record Documentation (Dictation and Transcription) System with Epic Integration
Title:  

Medical Record Documentation (Dictation and Transcription) System with Epic Integration

Agency:  

County of San Mateo

State:  

California

NAICS Code:  

541512

Industry:  

Healthcare and Medical Services

Solicitation Type:  

Request for Proposal

Solicitation ID:  

2026-RFP-00044

Open Date:  

9/9/2025

Questions Due Date:  

9/26/2025

Close Date:  

10/31/2025

Projected Award Date:  

3/10/2026

Project Duration:  

3 years

Last Updated:  

9/27/2025

Description:
The County of San Mateo is seeking a vendor to provide an advanced medical dictation and transcription system that integrates with their existing Epic Electronic Health Record (EHR) environment. The system must utilize cutting-edge speech recognition, ambient listening, and artificial intelligence (AI) technologies to improve documentation accuracy, reduce turnaround times, and increase clinician efficiency. The vendor must provide a system that meets the County's technical requirements, including seamless integration with Epic, SOC 2 and HIPAA compliance, and a user-friendly interface. The contract will have a term of three years, with an option to extend for an additional two years. • The system must have speech recognition accuracy of at least 95% in medical terminology. • The system must support multiple languages and dialects relevant to the San Mateo County community. • The system must have adaptive learning capabilities tailored to individual clinician profiles. • The system must have customizable templates for notes, letters, and reports. • The system must have real-time and batch transcription support. • The system must have an intuitive, user-friendly interface requiring minimal training. • The system must have mobile dictation with real-time synchronization with the medical records system. • The system must have confidence scoring and auto-flagging of potential errors. • The system must have cloud-based infrastructure. • The system must have automated ICD-10 and CPT coding suggestions with at least 90% accuracy. • The system must have the ability to initiate and complete order entry directly from dictated content.
Attached Files:

Please visit the bid source via the “Link to Bid Source” button below for documentation.

Contact Information:

Natalie Del Sarto(Procurement Contact)

ndelsarto@smcgov.org

(650) 502-2976

Budget Estimate (AI):

$1,500,000 – $6,000,000

The estimated budget for this contract is between $500,000 and $2,000,000 per year, depending on the complexity of the system and the number of users. The total contract value for three years is estimated to be between $1,500,000 and $6,000,000. The budget will depend on the vendor's ability to meet the County's technical requirements, provide a user-friendly interface, and ensure seamless integration with the Epic EHR environment.

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