The Department of Veterans Affairs is seeking a contractor to upgrade the current analog ASCOM PBX switch to a digital Innova phone IP3011 Voip-Gateway at the West Haven VAMC. The contractor must be an authorized ASCOM dealer and provide all labor, programming, specialized professional services, and travel necessary for the upgrade. The scope of work includes supplies and services for facility ASCOM phone services, and the contractor must ensure that the ASCOM handsets are in full operation to guarantee quality of care. Key points to consider: • The contractor must be an authorized ASCOM dealer. • The upgrade must be compatible with the new CISCO digital phone system. • The contractor must provide portable handset software updates at no additional charge. • The contractor must comply with Federal and Agency records management policies. • The Government Agency owns the rights to all data/records produced as part of this contract.