Request for Information - Oracle User Productivity Kit (UPK) Replacement Effort
Title:  

Request for Information - Oracle User Productivity Kit (UPK) Replacement Effort

Agency:  

U.S. Department Of Defense

State:  

Ohio

NAICS Code:  

513210

Industry:  

Information Technology and Software Development

Solicitation Type:  

Request for Information

Solicitation ID:  

RFI-DEAMS-UPK-2026-01

Open Date:  

2/26/2026

Close Date:  

4/6/2026

Last Updated:  

Description:
The United States Air Force is seeking a Commercial-Off-the-Shelf (COTS) Digital Adoption Platform (DAP) to replace the Oracle User Productivity Kit (UPK) tool. The DAP should provide continuous, in-application training and contextual support directly within the user's workflow. The solution must meet key capabilities such as content authoring and development, agile content lifecycle management and governance, content delivery and end-user experience, system and technical requirements, and security, compliance, and supply chain risk management. • Content Authoring & Development: No-Code Content Creation, Multi-Format Recording, Rich Content Editing, Multiple Output Formats, Localization and Translation, UPK Content Migration. • Agile Content Lifecycle Management & Governance: Centralized Content Library, Agile Content Lifecycle Support, Version Control for Content, CI/CD Pipeline Integration, Testing in Non-Production Environments, Automated Change Detection & Testing, Role-Based Access Control & Workflow Management, Content Reusability. • Content Delivery & End-User Experience: In-Application Guidance, User Segmentation and Targeting, Cross-Application and Desktop Support, Al-Powered Assistance, Proactive Change Management. • System & Technical Requirements: Hosting, Integration, Scalability and Performance, Analytics and Reporting, Sandbox and Simulation. • Security, Compliance, and Supply Chain Risk Management: FedRAMP & CMMC, DoW Compliance, Accessibility, Secure Software Development Lifecycle, Software Bill of Materials, Statutory & Regulatory Compliance, Supply Chain Transparency.
Attached Files:

Please visit the bid source via the “Link to Bid Source” button below for documentation.

Contact Information:

Robert Bennett(Contracting Officer)

robert.bennett.36@us.af.mil

(937) 904-1399

Budget Estimate (AI):

$1,000,000 – $5,000,000

The estimated budget for this opportunity is difficult to determine as the document does not provide a clear indication of the budget. However, considering the scope of the project, which involves replacing a critical training and performance support tool for a large-scale enterprise system with 26,000+ users, the cost could be substantial. A rough estimate for a similar project could be in the range of $1 million to $5 million, depending on the complexity of the solution, the number of users, and the level of customization required. Factors that may influence the likely payment range include the type of solution proposed, the level of integration required with existing systems, the degree of customization needed, and the vendor's pricing model.

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