The City of Watsonville is seeking a contractor to provide abandoned shopping cart retrieval services within the city limits. The contractor will be responsible for retrieving shopping carts off premises, conducting daily sweeps, and providing a phone number for citizens to report abandoned carts. The contractor will also be required to maintain records of carts retrieved and returned to participating stores. The city is looking for a contractor who can demonstrate experience in providing similar services and can commit to a three-year term. • The contractor must be able to retrieve carts within 48 hours of receipt of a retrieval request. • The contractor must provide a monthly accounting of the number of carts collected from stores. • The contractor must allow city staff to ride along or follow along the contractor's route to verify compliance. • The contractor must maintain records of carts retrieved and returned to participating stores. • The contractor must provide a detailed invoice on a monthly basis. • The contractor must have a project manager authorized to act on behalf of the firm. • The contractor must identify any individuals expected to have backup responsibilities. • The contractor must provide a brief resume/background of the specific individuals assigned to this project.