EPICOR IT Maintenance System

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Title:  

EPICOR IT Maintenance System

Agency:  

U.S. Department Of Justice

State:  

United States of America

NAICS Code:  

541519

Industry:  

Information Technology and Software Development

Solicitation Type:  

Sole Source

Solicitation ID:  

D-26-DP-0016

Open Date:  

3/2/2026

Close Date:  

3/17/2026

Project Duration:  

12 months

Last Updated:  

Description:
The U.S. Department of Justice, Drug Enforcement Administration, intends to award a sole source purchase order to EPICOR ITSM for the maintenance and licensing of their current client ticketing software. This software supports CSOS registrants and requires ongoing maintenance to ensure uninterrupted help desk operations. The contract period is from February 1, 2026, to January 30, 2027. The estimated total amount is $37,000. Key aspects of the job include: • Purchase of Epicor ITSM license maintenance • Ongoing maintenance and licensing to support CSOS registrants • Ensuring uninterrupted help desk operations • Supporting the growing population of CSOS registrants and service desk personnel
Attached Files:

Please visit the bid source via the “Link to Bid Source” button below for documentation.

Contact Information:

Lindsey Clark

lindsey.j.clark@dea.gov

Budget Estimate (AI):

$30,000 – $40,000

The estimated total amount for this opportunity is $37,000. This amount is likely to be the budget for the successful contractor, as it covers the cost of the EPICOR ITSM license maintenance for a period of one year. The budget may vary depending on the actual cost of the software and any additional services required.

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