The City of Vancouver is seeking a service provider to provide pest control services for multiple locations owned by the City. The services include preventative and reactive services for rodent, wildlife, and insect management. The successful proponent will be required to provide a detailed response illustrating how their services will meet and exceed the requirements of this RFP. The services include monthly, bi-weekly, and weekly maintenance inspections and preventative treatment services, as well as reactive services for emergent and non-emergent situations. The proponent must have staff available 24/7 to respond to reactive services and must provide a plan for bed bug remediation and heat treatment services. Some key points to consider: * The City has a mandate to eliminate the use of poison-baited traps and requires the use of humane and environmentally sensitive strategies for pest control. * The proponent must provide a detailed response illustrating how their services will meet and exceed the requirements of this RFP. * The services include preventative and reactive services for rodent, wildlife, and insect management. * The proponent must have staff available 24/7 to respond to reactive services. * The proponent must provide a plan for bed bug remediation and heat treatment services. * The City requires the proponent to provide monthly/quarterly/semi-annual/annual reporting on performance measures and other criteria determined by the City.