The Nevada System of Higher Education (NSHE) is seeking bids for the renewal of Cisco SmartNet services for 2025-2026. The scope of work includes the provision of Cisco SmartNet support and maintenance services for NSHE's Cisco equipment. The bid document includes a statement of work and a cost worksheet that must be completed and submitted with the bid. Bidders must submit their bids electronically via the NGEM system, and all bids must be received by the closing date and time. • The bid must include all required responses and attachments. • The bid must be digitally signed on the Response Submission Tab. • The bidder must receive a confirmation after clicking the Submit Response button. • Partial bids will not be accepted. • The system will not allow bidders to submit after the deadline has passed.