RFR 2026.02 Case Management

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Title:  

RFR 2026.02 Case Management

Agency:  

Massachusetts Office of the Inspector General

State:  

Massachusetts

NAICS Code:  

511210

Industry:  

Information Technology and Software Development

Solicitation Type:  

Request for Proposal

Solicitation ID:  

BD-26-1059-MAOIG-MAOIG-122617

Open Date:  

11/6/2025

Questions Due Date:  

11/19/2025

Close Date:  

1/7/2026

Projected Award Date:  

2/27/2026

Project Duration:  

5 years

Last Updated:  

Description:
The Commonwealth of Massachusetts Office of the Inspector General (OIG) is seeking a qualified vendor for a user-friendly Software-as-a-Service (SaaS) cloud-based case management system (CMS) to perform, manage, and integrate its daily processes and data systems. The CMS should be able to handle all OIG employees logging in simultaneously during normal business hours. Vendors are welcome to propose licensing models based on the number of simultaneous users. • The system should be cloud-based and user-friendly • The system should be able to integrate daily processes and data systems • The system should be able to handle all OIG employees logging in simultaneously • Vendors should propose licensing models based on the number of simultaneous users
Attached Files:

Please visit the bid source via the “Link to Bid Source” button below for documentation.

Contact Information:

Marcelle Payen(Chief Fiscal Officer)

marcelle.payen2@mass.gov

(617) 722-8805

Budget Estimate (AI):

$100,000 – $500,000

The budget for this contract is difficult to estimate, as the document does not provide a specific budget or pricing information. However, based on the scope of the project, which includes a cloud-based case management system for the Massachusetts Office of the Inspector General, the budget could be in the range of $100,000 to $500,000 per year, depending on the licensing model and the number of users. This estimate is based on industry standards for similar software solutions.

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