The Defense Information Systems Agency (DISA) is seeking a contractor to provide cloud support services, including infrastructure engineering, system administration, and security support for both on-premises and cloud-based environments. The contractor will be responsible for providing technical support, performing system maintenance, and ensuring compliance with DoD security regulations. The scope of work includes tasks such as network engineering, system administration, and security support, as well as providing user training and troubleshooting. The contractor will be required to provide regular status reports and deliverables, including technical reports, system documentation, and security plans. Key aspects of the job include: • Providing IT critical services and solutions to support DISA's mission • Managing and maintaining hybrid information systems infrastructure • Ensuring compliance with DoD security regulations and standards • Providing user training and support • Troubleshooting and resolving system issues • Developing and implementing security plans and procedures • Collaborating with other technical teams to ensure a comprehensive security posture