Ada Closed Captioning & Cart Solution
Title:  

Ada Closed Captioning & Cart Solution

Agency:  

State of Tennessee

State:  

Tennessee

NAICS Code:  

541511

Industry:  

Information Technology and Software Development

Solicitation Type:  

Request for Information

Solicitation ID:  

31701-03681

Open Date:  

7/16/2025

Questions Due Date:  

7/23/2025

Close Date:  

8/13/2025

Last Updated:  

8/13/2025

Description:
The State of Tennessee is seeking information on ADA Closed Captioning & CART solutions to ensure accessibility of its digital content for individuals with disabilities. The solution should provide live captioning, pre-recorded video support, multi-language captioning, speaker identification, and caption editing. The State is looking for a WCAG 2.1 AA mitigation solution that can effectively satisfy its Success Criterion requirements. • Live captioning for live events, webinars, or broadcasts • Support for multiple languages for LEP accessibility • Distinguishes and labels different speakers • UI for editing auto-generated captions for accuracy • Accurate syncing of captions to video/audio timeline • SRT, VTT, TXT, and embedded caption export formats • Integration with Zoom, YouTube, Vimeo, MS Teams, etc. • American Sign Language interpretation service • Time code syncing and export options • Training and onboarding support • Compliance with HIPAA, SOC 2, FERPA, or other standards • Artificial intelligence capabilities, including NLP and speech-to-text engines • Data encryption, user access controls, audit logs, and compliance certifications
Attached Files:

Please visit the bid source via the “Link to Bid Source” button below for documentation.

Contact Information:

Rebekah Jenkins(Enterprise IT Business Program Support Lead)

rebekah.w.jenkins@tn.gov

(615) 906-4840

Budget Estimate (AI):

$200,000 – $1,000,000

The estimated budget for this opportunity is difficult to determine, as it is a Request for Information (RFI) rather than a Request for Proposal (RFP) or Invitation to Bid. However, based on the scope of work and the requirements outlined, it is likely that the State of Tennessee will be looking to spend several hundred thousand dollars to over a million dollars on a comprehensive ADA Closed Captioning & CART solution. Factors that may influence the likely payment range include the complexity of the solution, the number of users and platforms supported, and the level of customization required.

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