The United States Department of Agriculture is seeking a preventative maintenance service for their Hamilton NGS star pipetting instrument. The service requires two preventative maintenance calls per year and is exclusive to Hamilton Robotics due to their unique knowledge and qualifications. The maintenance is critical for the instrument's performance and accuracy, and no other company is capable of performing these services correctly. The estimated price for the one-year preventative maintenance is $44,000. • The service includes calibration and repairs for the Hamilton robotics NGS star pipetting system. • The maintenance is essential for maintaining consistent performance and reducing unplanned breakdowns. • The contract is recommended to be awarded to Hamilton Company, the exclusive producer and seller of the instrument. • The contract is for a one-year period, with an estimated price of $44,000.