ITS81 - Software Operations and Support Services

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Title:  

ITS81 - Software Operations and Support Services

Agency:  

Massachusetts Division of Standards

State:  

Massachusetts

NAICS Code:  

541512

Industry:  

Information Technology and Software Development

Solicitation Type:  

Request for Quotation

Solicitation ID:  

BD-25-1029-DOS01-DOS01-114889

Open Date:  

4/2/2025

Questions Due Date:  

4/9/2025

Close Date:  

4/18/2025

Project Duration:  

6-8 weeks

Last Updated:  

4/17/2025

Description:
The Commonwealth of Massachusetts is seeking a vendor to provide software operations and support services for the Division of Standards. The goal is to review the current status of software platforms in use and determine what the ideal "to be" state should be. The deliverable will be a document outlining the "as is" state and a roadmap for achieving the "to be" state, including a step-by-step plan, procurement recommendations, and estimated final project costs. The contract will consist of an initial 6-8 week term and may be renewed or extended upon written agreement. Key aspects of the job include: • Review of current software platforms and determination of the ideal "to be" state • Development of a roadmap for achieving the "to be" state • Provision of a step-by-step plan, procurement recommendations, and estimated final project costs • Compliance with all applicable laws and regulations, including those related to data classification and accessibility • Provision of warranties, including a warranty that the services will be performed by appropriately qualified and trained personnel.
Attached Files:

Please visit the bid source via the “Link to Bid Source” button below for documentation.

Contact Information:

Dave Rodrigues(Procurement Contact)

EOED-ITProcurement@mass.gov

(617) 727-3480

Budget Estimate (AI):

$100,000 – $500,000

The budget for this opportunity is estimated to be between $100,000 and $500,000. This estimate is based on the scope of the project, which involves a review of current software platforms and the development of a roadmap for achieving the ideal "to be" state. The estimated term of the contract is 6-8 weeks, and the vendor will be required to provide a range of services, including software operations and support. The cost of these services will depend on the complexity of the project, the experience and expertise of the vendor, and the level of support required by the Division of Standards.

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