Defense Travel Management Office, Travel Assistance Center Support
Title:  

Defense Travel Management Office, Travel Assistance Center Support

Agency:  

U.S. Department Of Defense

State:  

Virginia

NAICS Code:  

561422

Industry:  

Government

Solicitation Type:  

Request for Proposal

Solicitation ID:  

H9821025RE014

Open Date:  

6/9/2025

Close Date:  

7/15/2025

Project Duration:  

57 months

Last Updated:  

6/15/2025

Description:
The Defense Human Resources Activity (DHRA) Acquisition Management Directorate is soliciting a single award contract for Travel Assistance Center (TAC) Support Services for the Defense Travel Management Office (DTMO). The contract is planned to have a 9-month base period and four 12-month option periods. The contractor shall provide expert 24/7 Travel Assistance Support Services for federal information technology (IT) systems and programs developed, integrated, and/or supported by the TAC. The scope of work includes responding to DTS usage or system issues, supporting new system functionality requirements, coordinating the resolution of travel system-related finance and accounting System Problem Reports, and more. Key responsibilities include: • Responding to DTS usage or system issues • Supporting new system functionality requirements and DTS changes • Coordinating the resolution of travel system-related finance and accounting System Problem Reports • Supporting TMC interface(s) with the DoD OBT • Providing travel assistance to the Recruit Assistance Program • Coordinating responses to users regarding Joint Travel Regulation (JTR) policy questions • Conducting meetings with senior service and agency travel administrators • Performing release testing of the DoD travel system • Conducting Outreach calls providing training and updates on the state of DoD travel to the DoD travel community
Attached Files:

Please visit the bid source via the “Link to Bid Source” button below for documentation.

Contact Information:

Jada Weaver(Contract Specialist)

jada.a.weaver.civ@mail.mil

Budget Estimate (AI):

$28,500,000 – $57,000,000

Given the 9-month base period and four 12-month option periods, and considering the scope of work, the budget for this contract could be substantial. Assuming a moderate-sized team with a mix of junior and senior personnel, and considering the facilities, materials, and administrative support required, a rough estimate for the annual budget could be around $5-10 million. Over the 57-month period, this would translate to a total budget of $28.5-57 million. However, this is a rough estimate and the actual budget could be higher or lower, depending on various factors such as the number of personnel, the level of expertise required, and the complexity of the work.

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