The City of Naperville is seeking a computer-aided dispatch (CAD) integrated Emergency Medical Dispatch (EMD) protocol software system to support its Emergency Communications Center (ECC) with standardized, evidence-based protocols that adhere to national standards to enhance operational efficiency. The selected vendor will be expected to provide a system that meets the city's requirements. Key features of the system may include: • Integration with existing CAD systems • Standardized, evidence-based protocols for emergency medical dispatch • Adherence to national standards for emergency medical dispatch • Enhanced operational efficiency for the Emergency Communications Center The city is looking for experienced and qualified vendors to provide this system, and the selected vendor will be expected to deliver a high-quality solution that meets the city's needs.