The City of Miami Beach is seeking proposals from qualified firms to provide Managed Print Services (MPS) to replace the existing print infrastructure with more modern, efficient, and secure multi-functional devices (MFDs) and network printers. The proposed solution must be fully hosted, requiring minimal internal infrastructure. The services required may include providing networked multi-function devices, equipping devices with rules-based software, enabling electronic document routing and workflows, and providing exceptional help desk support and technical service. • Providing networked multi-function devices and printers tailored to departmental needs • Equipping devices with rules-based software to monitor and optimize print output • Enabling electronic document routing and workflows for form creation and approval processes • Providing help desk support, technical service, maintenance, and toner supply replacement • Managing all network printers under a consistent service model • Conducting a thorough needs assessment to recommend equipment for each department • Designing a cost-management strategy aligned with operational requirements • Proactively identifying potential issues and replenishing supplies to prevent service disruptions • Assisting the City in reducing environmental footprint through sustainable functions and features • Assigning dedicated account representatives as mutually agreed upon by the City and the awarded Bidder • Providing a leasing/rental program that allows for the deletion of enrolled equipment or the addition of new equipment