The County of Greenville is seeking proposals from vendors to provide Debt Resolution and Collection Services for Delinquent Non-Real Estate Taxes. The County desires to enter into a one-year contract, with the possibility of four additional annual renewals. The awarded vendor shall provide debt collection and resolution services, including skip-tracing, billing, resolution, and collection, and maintain accurate records. The vendor must have the ability and resources to collect debt in the State of South Carolina and provide a dedicated management team and government team to address regulatory requirements. Some key points to consider include: * The County has approximately 16,050 Business Personal Property Accounts that need to be resolved, with a total delinquent amount of $23,440,208.60. * The vendor must provide easily accessible web access for the County to view and download reports. * The vendor must provide taxpayers with accurate contact information, required forms, and instructions on how to file/refile tax-related forms. * The vendor must maintain appropriate records, including financial records that can be audited. * The vendor must provide services at no charge to the County.