The Texas Department of Agriculture is seeking a proposal from respondents experienced in providing turnkey retail services in a fast-paced environment for the operation of GO TEXAN (GT) Popup Stores at events around the State of Texas. Services to be provided by the selected Successful Respondent(s) (Contractors) include, but are not limited to: inventory receiving, stocking, hiring and supervising qualified, professional store staff, operating cash registers, online sales tracking, accounting, distribution of revenues, and effectively communicating with GT partners that supply inventory for sale in the GT Popup Store they are managing.
• The goal of this solicitation is to obtain services from a contractor who will manage specific GT Popup Stores across the state.
• A Successful Respondent will provide the following: Create and implement a GT Popup Store policy and Create and implement a retail operation for the GT Popup Store.
• Deliverables include a creative brief submitted by successful respondent for a Small, Medium, Large, or X-large Event.
• The due dates for these deliverables will be specified in the Creative Brief for each project upon acceptance of TDA’s review of the developed materials meeting the requirements outlined in the Creative Brief.
• All materials must be provided to TDA in an industry accepted electronic format such as Microsoft Word, Microsoft PowerPoint, or Adobe Creative Suite, or as otherwise specified by TDA.
• The creation and response to TDA’s request for Creative Briefs is not a billable service.
• Special events may include, but are not limited to, the Fort Worth Stock Show & Rodeo, Rodeo Austin, and Houston Livestock Show & Rodeo.
• Operations of the GT Popup Store require a Successful Respondent to coordinate with TDA beginning upon and until all final reporting and payments have been made to participating GT partners and TDA.
• GT Popup Store operations require the Successful Respondent to undertake the following work: GT Popup Store setup, GT Popup Store staffing, inventory management procedures, daily operations of GT Popup Store, point of sale system, and reports.
• Service levels include Contractor’s system being consistent with GT partner SKUs/Pricing, inventory levels matching inventory tracking system, at least 2 staff members being present in GT Popup Store while the store is open, GT Popup Store being open during event hours every day throughout the event, inventory being continually stocked on shelves throughout each day, accounting reports reflecting accurate transactions each day, shelves being fully stocked and properly labeled daily, prior to the GT Popup Store opening, GT Popup Store staff not texting, taking phone calls, reading, eating, or doing other distracting activities during GT Popup Store operating hours, GT Popup Store close-out operations being completed within one hour after store closing, staff wearing appropriate uniforms, point of sale system being up and running during GT Popup Store operating hours, Contractor responding to all GT partner or TDA comments, complaints, requests, inquiries, and other types of communications within 24 hours of initial contact, Contractor detailing a written account of all circumstances of damaged or spoiled inventory within 24 hours of discovery, and Contractor resolving any stocking issues brought to their attention from GT partners or TDA within 24 hours of notice.