The City University of New York (“CUNY”) seeks to procure an online research management, writing, and bibliographic management tool that allows researchers and students to gather, manage, store and share information, as well as generate citations directly from library databases, create bibliographies, and format bibliography and in-text citations in word processing software such as Microsoft Word, Google Docs and LaTeX (the “Solution”). The Solution must integrate with CUNY's enterprise systems as further described in Part 3. This Solution will serve over 250,000 students, faculty, and staff across more than 30 libraries. The Solution must enhance the user experience, streamline research workflows, and support the diverse information sources used by our academic community. Business enterprises awarded an identical or substantially similar procurement contract within the past five years: ProQuest LLC