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RFP 4666: AVAYA Products, Services, and CCaaS for the Department of Information Technology Services
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Title:  

RFP 4666: AVAYA Products, Services, and CCaaS for the Department of Information Technology Services

Agency:  

Mississippi Department of Information Technology Services

State:  

Mississippi

NAICS Code:  

541512

Industry:  

Information Technology and Software Development

Solicitation Type:  

Request for Proposal

Solicitation ID:  

1601-26-R-RFPR-00008, RFP 4666

Open Date:  

3/5/2026

Pre-Bid Meeting Date:  

3/16/2026(Mandatory)

Close Date:  

4/15/2026

Last Updated:  

Description:
The Mississippi Department of Information Technology Services is seeking proposals for AVAYA products, services, and CCaaS. A mandatory onsite/virtual vendor conference will be held on March 16, 2026. The proposal submission deadline is March 19, 2026. The scope of work includes providing AVAYA products and services to the department. Key aspects of the proposal include: • Provision of AVAYA products and services • Implementation of CCaaS • Compliance with the requirements outlined in the RFP • Participation in the mandatory vendor conference The department is looking for a vendor who can provide high-quality products and services, and who can meet the requirements outlined in the RFP.
Attached Files:

Please visit the bid source via the “Link to Bid Source” button below for documentation.

Contact Information:

Roshunda Ware, or Valerie Luckett(Technology Consultant, or Buyer)

Roshunda.Ware@its.ms.gov, or VALERIE.LUCKETT@ITS.MS.GOV

(601) 432-8223, or (601) 432-8218

Budget Estimate (AI):

$500,000 – $2,000,000

The budget for this opportunity is estimated to be between $500,000 and $2,000,000. This estimate is based on the scope of work, which includes the provision of AVAYA products and services, and the implementation of CCaaS. The estimate also takes into account the complexity of the project and the level of expertise required. Factors that may influence the likely payment range include the number of users, the scope of the implementation, and the level of customization required.

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