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$500,000 – $5,000,000

The budget for this opportunity is difficult to estimate without more specific information on the scope of work and the number of call/contact center services required. However, considering the statewide nature of the services and the double-envelope proposal process, the budget could be substantial. A possible range for the budget could be between $500,000 and $5,000,000, depending on the complexity of the services, the number of call centers, and the duration of the contract. Factors influencing the likely payment range include the scope of work, the experience and qualifications of the vendor, and the level of competition among bidders.