Development of Custom AI Chatbots
Title:  

Development of Custom AI Chatbots

Agency:  

City University of New York (CUNY)

State:  

New York

NAICS Code:  

541511

Industry:  

Information Technology and Software Development

Solicitation Type:  

Request for Proposal

Solicitation ID:  

UCO-967

Open Date:  

7/8/2025

Questions Due Date:  

7/15/2025

Close Date:  

8/18/2025

Project Duration:  

6 months

Last Updated:  

7/24/2025

Description:
The City University of New York (CUNY) is seeking a qualified firm to provide consulting services in the area of emerging data solutions utilizing Artificial Intelligence (AI) and emerging AI tools. The selected contractor will work with the Office of Applied Research, Evaluation, and Data Analytics (OAREDA) to leverage trustworthy AI tools that can support the growing needs of CUNY's data analytics abilities. The contractor will provide consulting services, including examination of CUNY's existing public data displays, analysis of the information gathered, preparation of a report containing recommendations for data strategies and infrastructure, and delivery of three working AI chatbots. The contractor must have at least five years of experience in providing consulting services relating to technical and data management solutions for institutions of higher education and must have completed at least three similarly sized projects that demonstrate the ability to develop generative AI solutions. • The contractor will examine CUNY's existing public data displays to understand the data reporting and reporting needs at the University. • The contractor will analyze the information gathered to determine which reporting dashboards and other data delivery mechanisms are appropriate candidates for trusted and secure AI integrations and solutions. • The contractor will prepare a report containing recommendations for data strategies and infrastructure that will be best suited to develop and test a proposed AI solution. • The contractor will deliver three working AI chatbots, including one for external use, one for internal use, and one for interactive intake forms. • The contractor must ensure the chatbots are fully responsive and accessible via multiple devices and are compatible with major web browsers and operating systems.
Attached Files:

Please visit the bid source via the “Link to Bid Source” button below for documentation.

Contact Information:

Helena Gacina(Purchasing Manager)

helena.gacina@cuny.edu

(646) 664-3178

Budget Estimate (AI):

$200,000 – $500,000

Based on the scope of work and the requirements of the project, the budget for this contract is estimated to be between $200,000 and $500,000. This estimate is based on the assumption that the contractor will need to provide a team of experienced professionals, including data analysts, software developers, and project managers, to complete the project. The estimate also takes into account the cost of software, hardware, and other equipment that may be required to complete the project.

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