1. What This Policy Covers
This Policy does not apply to, and is separate from, the human-staffed consulting services provided by Bid Lab LLC, which are governed by The Bid Lab AI Use Policy. The Self-Serve Tool and Bid Banana’s other AI features are automated and are not reviewed by a human before output is made available to you, except where we expressly state otherwise. Capitalized terms not defined here have the meanings given in the Bid Banana Terms of Use.
2. How the Self-Serve Tool Works
(a) Generation. We use a third-party artificial-intelligence provider to generate and refine AI Output based on your inputs.
(b) Your Library. We use a third-party provider to create vector representations (“embeddings”) of your uploaded materials and past proposal content, which we retain in a library associated with your Account (“Your Library”). Your Library allows the Self-Serve Tool to identify and surface your own relevant prior content when generating AI Output for new solicitations. Your Library is built from your own content and is not shared with, or used to generate output for, other Bid Banana accounts.
(c) Provider processing and retention. Content you submit to the Self-Serve Tool is shared with our artificial-intelligence providers solely to provide the features described above. It is not used by those providers to train their own models. Content is retained by those providers in accordance with their respective data retention and security policies in effect from time to time. We do not sell your content to those providers or anyone else.
(d) Our own use. We use the content you submit, together with AI Output, to operate, maintain, and improve the Self-Serve Tool — including to build and maintain Your Library and to work effectively with the third-party providers described above. We do not train or fine-tune any artificial-intelligence model of our own on your content.
3. AI in Our Other Services
(a) Search and opportunity intelligence. We use AI to match opportunities to your profile and interests, to identify similar or related opportunities, and to extract and summarize information from solicitation and opportunity documents. These outputs are automated and may be incomplete or inaccurate — including wrong or outdated deadlines, requirements, or details, and matches that are not in fact relevant or suitable. You are solely responsible for independently verifying any match, summary, or extracted detail against the original source before relying on it.
(b) Company profiles and matching. We may use AI to suggest, rank, or facilitate matches between businesses, buyers, and partners based on profile, activity, and opportunity information. Any such suggestions are automated, are not endorsements or recommendations, and do not verify the suitability, qualifications, or legitimacy of any party. You are responsible for your own due diligence.
(c) API. Where we make AI features available through our API, the same limitations described in this Policy apply, and your responsibility to review and verify AI outputs applies in full at any scale at which you use them.
The general principles in this Policy — that AI outputs are automated, are generated without human review unless expressly stated, will contain errors, are not professional advice, and must be independently verified by you — apply to all of these features. Sections 4 through 11 describe these principles in the specific context of the Self-Serve Tool; the same principles apply to the AI features described in this Section.
4. AI Output Has No Human Review
5. AI Output Will Contain Errors
6. Certifications and Eligibility Claims
The Self-Serve Tool may also generate assessments, scores, summaries, or statements about your proposal or its readiness, for example, indicating that a response is strong or complete, that your bid appears compliant or responsive, that your outline or structure satisfies the solicitation’s requirements, that required documents or sections are present, or similar evaluative or confirmatory statements. All such statements are automated, probabilistic outputs generated without human review, and are not assurances, guarantees, certifications, legal opinions, or compliance determinations of any kind. They do not confirm that your proposal is complete, compliant, responsive, accurate, or eligible for award, and they must not be relied upon as a substitute for your own review.
You are solely responsible for independently and comprehensively verifying every aspect of your proposal, including its accuracy, completeness, compliance with all solicitation requirements and instructions, formatting, required forms and attachments, and eligibility, before submission, regardless of any statement, score, or indication to the contrary generated by the Self-Serve Tool. Any reliance on AI Output, including any evaluative or confirmatory statement, is at your own risk, and the consequences of a non-compliant, incomplete, or inaccurate submission are yours alone to bear.