Support
Guides for getting the most out of Bid Banana — from your first search to managing your account.
Getting Started
- How to Contact Bid Banana Support
Learn where to go and who to contact for Bid Banana support in this overview of our helpful teams and resources.
- How to Navigate Bid Banana
Here's how to navigate Bid Banana to find what you need and start making the most of our platform's core features.
- How to Sign Up for a Free Trial
Create your Bid Banana account, then sign up for your 7-day free trial to see if Bid Banana is right for you.
Searching
- How to Review a Search Result: Using the Bid Details Page
Click Details on any search result to see deadlines, agency info, and the linked source bid on the Bid Details page.
- How to Search Using Keywords and Filters
Use keywords and filters such as bid status, locations, and NAICS codes to find opportunities on Bid Banana.
- How to Use Saved Search for Automatic Daily Searches
Use the Saved Search feature to save, manage, edit and run repeat searches for custom keyphrases and filters.
- What Is Bid Status? How to Search Open Bids, Closed Bids, and Award Data
Understanding what bid status is on Bid Banana can help you decide how and when to act on new opportunities.
AI Assistant
- How to Use the AI Assistant
The Bid Banana AI assistant is available 24/7 to help provide immediate responses to your questions and guide you through the platform.
Account & Billing
- How to Cancel or Update Your Subscription
Learn how to cancel your Bid Banana subscription and update your account subscription plan through the billing portal.
- How to Change Your Email or Password on Bid Banana
Change your Bid Banana password, update your email, and secure your login information via your account settings.
- How to Review Your Invoices and Payment Methods on Bid Banana
Update your billing or subscription, then review your invoices and payment methods in Bid Banana's billing portal.
Frequently asked questions
Pricing, sources, cancellation and the rest — 31 questions in one place.
Read the FAQ