Description
Los Angeles County is seeking a vendor to provide a comprehensive social media archiving solution using the CIVICPLUS platform and the NextRequest case management system, limited to brand‑only content. The contractor will be responsible for ingesting, indexing, storing, and providing searchable access to all county‑related social media posts, ensuring compliance with public records laws and supporting e‑discovery for legal matters. Ongoing maintenance, data retention, and user training are also required.
• Scope includes set‑up, configuration, and integration of CIVICPLUS archiving with NextRequest.
• Must capture data from major public platforms (e.g., Facebook, Twitter, Instagram, YouTube).
• Provide secure, tamper‑evident storage for the statutory retention period.
• Deliver searchable portal with export capabilities for FOIA requests.
• Include training for county staff and 12‑month technical support.
• Contract period and pricing not disclosed; deadline to submit bid is 9/28/2026.
Attached files
The solicitation documents live at the source — open the bid source above to download them.