Emergency Alert Notification System (EANS) and Crash Phone System Replacement for Boston Logan International Airport, L.G. Hanscom Field, Worcester Regional Airport

This solicitation seeks a turnkey solution to replace the Emergency Alert Notification System (EANS) – including the “Alert 3” crash‑phone capability – across three Massport airports (Boston Logan, L.G. Hanscom Field, and Worcester Regional). The contractor must design, install, integrate, test, train, document, and support a SIP‑based, IP‑only, high‑availability alert platform that meets rigorous redundancy, recording, and security requirements, and provide optional ongoing maintenance and advanced features such as speech‑to‑text and mobile alerts. • Turn‑key delivery of hardware (SIP phones, strobes, speakers) and software with full integration to existing radio, PBX, and public‑address systems. • Must achieve 99.999 % availability, provide at‑least‑three‑year data retention, and include self‑monitoring, health‑checks, and detailed audit logs. • Requires 10 + years of airport EANS experience, three recent references, and compliance with Massport’s cyber‑security standards.