Request for Information (RFI) for Maryland Infant Screening Database

The Maryland Department of Health (MDH) is seeking market input on commercially available, off‑the‑shelf Laboratory Information Management System (LIMS) and Customer Relationship Management (CRM) solutions to replace its fragmented newborn/infant screening platforms. The new system must support electronic test order receipt, result transmission, HL7 interoperability, robust reporting, real‑time dashboards, and secure, cloud‑based architecture that can integrate with state health information exchanges, education and vital statistics databases. MDH aims to modernize data capture, reduce manual entry, improve longitudinal tracking of newborn screening outcomes, and enable automated alerts and analytics for programs such as Early Hearing Detection & Intervention, Newborn Metabolic (bloodspot) screening, Birth Defects reporting, and Critical Congenital Heart Defects screening. Vendors are asked to provide company background, solution capabilities, integration approach, security/compliance posture, hosting options (cloud, SaaS, or hybrid), and support models—no pricing or bids are to be submitted. Responses are due by Oct 30, 2026. • Targeted functional areas: LIMS, CRM, public‑health surveillance, data analytics, HL7/IHE integration. • Desired architecture: Cloud‑native, modular, multi‑tenant or single‑tenant with strong role‑based access. • Key requirements: real‑time data exchange, deduplication, longitudinal child health record, reporting dashboards, compliance with HIPAA/NIST. • Current pain points: limited reporting, manual onboarding, fragmented systems, lack of real‑time alerts. • Expected stakeholders: state lab staff, newborn screening program staff, birthing hospitals, pediatricians, audiologists, early‑intervention providers.