Debt Collection Services

The State of Washington is seeking input from the business community for Debt Collection Services. The current statewide contract is due to expire on November 30, 2026. The contract is broken down into three categories: General Collections, Educational Collections, and Legal Services Collections. The state is looking for information on how businesses categorize debt collection services, industry changes and technological innovations, pricing factors, service enhancements, and barriers to bidding. • The contract is for debt collection services by state agencies and qualifying organizations. • The current sales approximate $485,000 annually. • The state is looking for input on the development of a solicitation for debt collection services. • Responses to the RFI should be submitted electronically by October 9, 2025. • The results of the RFI may be used in the development of future solicitations.