RFP2009, CAD/AVL System Replacement

The City of Alexandria, on behalf of the DASH transit agency, seeks proposals for a next‑generation, turnkey Computer‑Aided Dispatch / Automatic Vehicle Location (CAD/AVL) system. The solution must enable real‑time bus tracking, provide passenger‑facing arrival information, support wayside displays, and include robust reporting, incident management, historical playback, and alerting capabilities. Vendors must be licensed to do business in Virginia and demonstrate the ability to deliver a fully integrated, scalable system. • Provide real‑time GPS tracking of all DASH buses with map, grid, and headway views. • Deliver passenger information systems, including real‑time arrival displays and mobile/web interfaces. • Include customizable reporting, incident management, historical playback, event‑based alerts, and broadcast messaging. • Ensure system integration with existing transit operations and support ongoing maintenance and training. • Submit a complete proposal via the City’s sourcing portal by the deadline.