Workers' Compensation Claims Third-Party Administration Services

The County of Los Angeles is soliciting proposals from qualified firms to provide third‑party administration (TPA) of workers’ compensation claims for all County departments. The contractor will manage existing, reopened, and new claims throughout a multi‑year, self‑insured workers’ compensation program that serves over 100,000 employees and more than 33,000 active claims. Four separate contracts (Units A‑D) will be awarded, each covering a defined set of County departments; a single proposer may win a maximum of two units. The contract term begins July 1 2027 and can extend up to 14 years ½ (through June 30 2041) with optional one‑half‑year extensions. Mandatory requirements include at least ten years of California TPA experience, a qualified project manager, attendance at an in‑person proposer’s conference, and registration on the County’s WebVen system. Proposals must be submitted by October 7 2026, with questions due September 23 2026. • Scope: full lifecycle administration of workers’ compensation claims (intake, investigation, medical management, legal liaison, settlement, and reporting). • Delivery: Monday‑Friday service, no work on County‑recognized holidays. • Units: Four contracts; no single vendor may hold more than two units; Unit A is mutually exclusive. • Duration: Primary term July 1 2027 – Dec 31 2041 (up to 14 years 6 months). • Mandatory qualifications: ≥10 years TPA experience in California, ≥7 years project‑manager experience, WebVen registration, attendance at mandatory in‑person conference. • Evaluation: 80 % technical, 20 % cost; mandatory conference attendance required for consideration. • Payment: Fixed annual fees (Tier 1 – County‑provided, Tier 2 – TPA‑provided) with optional performance‑based adjustments up to 5 % for claim surges.