The Town of Queen Creek seeks a qualified towing firm to provide 24/7 on‑call towing, recovery, vehicle transportation, and storage services for municipal vehicles, law‑enforcement incidents, accidents, and special events. The contractor must maintain a fleet of tow trucks, have licensed operators, and be able to respond quickly to calls, clean up accident scenes, and store vehicles securely. Proposals must include rates (see attached schedule), fleet composition, insurance proof, and references. Evaluation will consider experience, response times, rates, and compliance with licensing and ethical certifications. The contract will be awarded to the most responsive and responsible bidder and will likely be a multi‑year, indefinite‑duration agreement with performance monitored by the Town’s Procurement Office.
• 24/7 emergency towing, recovery, and vehicle transport
• On‑site accident scene cleanup and debris removal
• Secure vehicle storage facilities
• Support for police‑directed tows, special events, and relocation moves
• Mandatory licensing, insurance, and anti‑boycott certifications
• Rate schedule fixed in Attachment 4; additional services optional
• Evaluation based on experience, response time, cost, and compliance