SNAP & TANF E&T Training and Technical Assistance

The Illinois Department of Human Services is seeking a technical assistance partner to modernize and strengthen the statewide Temporary Assistance for Needy Families (TANF) and Supplemental Nutrition Assistance Program (SNAP) Employment & Training (E&T) programs. The selected partner will deliver three integrated phases of work over 12 months, including a comprehensive statewide assessment, development of updated manuals and workflows, and implementation of performance standards and monitoring protocols. The goal of the initiative is to create a cohesive, high-performing E&T system capable of delivering consistent and participant-centered services. Key deliverables include a statewide assessment, updated policy and operational manuals, and implementation of performance metrics and dashboards. • The selected partner will work with the Illinois Department of Human Services to strengthen program operations, enhance provider capacity, and expand geographic reach. • The partner will deliver three integrated phases of work, including a comprehensive statewide assessment, development of updated manuals and workflows, and implementation of performance standards and monitoring protocols. • The initiative aims to improve participant engagement, employment, earnings, and long-term economic mobility. • The selected partner will work with program managers, program administrators, and providers to develop operational tools, training systems, and cross-functional workflows. • The partner will also support the development of a statewide quality standards, monitoring frameworks, and continuous improvement structures.