RFP# 92325 - Academic Diplomas and Order Fulfillment Services

The University of Maryland Global Campus (UMGC) seeks a qualified vendor to provide end‑to‑end order and fulfillment services for customized academic diplomas, certificates, and honorary degrees for its domestic and international student population. The contract will be for an initial one‑year term (with up to two optional renewal years) and may involve up to $1 million in annual spend. Services include printing, embossing, packaging (tubes, folders, mailers), worldwide shipping (including Europe and Asia), electronic credential delivery, a 24/7 online ordering portal, rapid‑rush options, inventory reporting, and compliance with data‑security standards (SOC 2 Type 2 or HECVAT). No guaranteed volume; estimated annual quantities are ~25,500 diplomas and 6,000 certificates, plus re‑prints and honorary degrees. • Estimated annual volume: 25,500 diplomas, 6,000 certificates, plus re‑prints and 8 honorary degrees. • Deliverables: printed diplomas (11 × 14 in, thermography, embossed seal), diploma tubes, certificate folders, mailers, electronic PDFs, and secure online ordering system. • Delivery timeline: standard 5‑business‑day turnaround; emergency 24‑hour rush; all shipments within 10 business days of order. • Geographic scope: United States, Europe, and Asia locations. • Contract term: 1 year (initial) with option for up to 2 additional years, total contract value not to exceed $1 M. • Required certifications: SOC 2 Type 2 audit preferred; otherwise HECVAT compliance. • Submission: Technical and price proposals due Oct 7 2026 9:00 AM ET via UMGC Bid Locker; questions due Sep 23 2026 9:00 AM ET. • Evaluation includes technical merit, capability to handle global shipping, electronic credentialing, and data security.