Campus Safety Platform

Indiana University seeks a vendor to deliver an integrated campus safety solution across its nine‑campus system and multiple remote sites. The effort can be offered as a full‑suite (mass‑notification, blue‑light phone system, and SOC software) or as partial solutions, with a phased rollout that still provides standalone value. The solution must interoperate with IU’s existing technology stack—including Milestone XProtect, CBORD access control, Microsoft Teams telephony, and ServiceNow ITSM—while meeting strict security (NIST SP 800‑53 Moderate) and accessibility (WCAG 2.0 AA) requirements. Vendors must submit a 5‑year TCO, detailed pricing, compliance documentation, and references from comparable multi‑campus higher‑education projects. • Deliver an enterprise‑grade Emergency Mass Notification System capable of multi‑channel alerts (SMS, email, voice, siren, mobile app). • Replace legacy plain‑old‑telephone‑service blue‑light phones with a modern, redundant communications platform integrated with existing analog services. • Provide a vendor‑agnostic Security Operations Center software that aggregates video, access control, ALPR, and sensor data for real‑time incident management. • Ensure seamless integration with IU’s current systems (Milestone, CBORD, Teams, ServiceNow, etc.) and compliance with FERPA, HIPAA, and other relevant regulations. • Offer phased implementation options, detailed cost models (base 3‑year contract + optional extensions), and support for ~157 000 users across all campuses and remote sites.