STC PALO ALTO PRODUCTS & SERVICES

The State of South Carolina is establishing a statewide term contract (STC) to provide Palo Alto Networks hardware, software subscriptions, support, and professional services to any South Carolina public entity. The contract is fixed‑price, with required minimum discounts off manufacturer’s suggested retail price (MSRP) for each product category, and includes a 1 % administrative services fee on total sales. Vendors must be an authorized Palo Alto Networks Innovator Partner, submit a single discount per category, and provide hourly rates for value‑added reseller services. The award will be made on June 19 2023, with a one‑year base term and up to four optional one‑year renewals. • Required minimum discounts: 28 % on hardware and subscriptions, 10 % on frontline support, 5 % on support renewals; no minimum for professional services or misc items. • Vendors must submit the Excel “Bid Schedule” with binding discounts and hourly rates; missing any category renders the offer non‑responsive. • Contract includes quarterly reporting of a 1 % administrative fee, warranty obligations (12‑month hardware, 90‑day software), and mandatory staffing matrix with ACE/CNSE/PCNSE certifications. • Pre‑bid conference on May 4 2023 (optional), questions due May 4 2023 5 PM; offer submission deadline June 5 2023 11 AM via the state procurement portal.