Home Electrification and Appliance Rebate Program

The State of New Hampshire Department of Energy is seeking a program implementer to provide support and technical assistance for the Home Electrification and Appliance Rebate Program. The program aims to reduce the cost of installing electric appliances, especially in lower-income households. The implementer will be responsible for developing user interfaces, income verification methods, and systems for rebate processing, as well as providing customer support and conducting outreach and education efforts. The program has a total funding of $4,616,300.99 and is expected to last for approximately 6 years, with a 3-year post-program period for technical support and data retention. Key aspects of the job include: • Developing user interfaces and systems for rebate processing • Providing customer support via phone, email, and other means • Conducting outreach and education efforts to promote program offerings • Partnering with community-based organizations to streamline income eligibility requirements and increase program awareness • Capturing program data and providing reports to meet U.S. DOE reporting requirements • Ensuring compliance with program regulations and requirements