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Hawaii Department of Health, Office of Health Care Assurance·Hawaii

Payment Gateway Services

Closes 12/11/2025$100k – $500k
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Description

The State of Hawaii, Department of Health, Office of Health Care Assurance is seeking a digital payment gateway vendor to provide payment gateway services. The vendor will be responsible for integrating with an Amazon Warehouse Solution (AWS) environment to collect annual and bi-annual licensing fees for over 4000 facilities, agencies, and individuals. The payment gateway must receive digital payments, process them, and automatically update the database. The vendor must also provide email notifications, real-time payment status, and integrated reporting capabilities. • The performance period is from January 1, 2026, to December 31, 2030, with possible extensions. • The contractor must be capable of receiving and processing online digital payments via all major credit and debit cards. • The interested offeror must register to do business in the State of Hawaii and obtain necessary tax identification documents. • The vendor must provide a Certificate of Vendor Compliance (CVC) obtained through Hawaii Compliance Express (HCE).

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

Michelle Matsuoka, Paula Cerio(Procurement Officer, Buyer)

[email protected], [email protected]

(808) 733-9062, (808) 692-7227

Key dates

Opened
11/26/2025
Closes
12/11/2025
Duration
60 months

Last updated

Details

Industry
Financial Services
NAICS
522320
Solicitation №
RFQ-26-04-OHCA

Budget estimate

$100,000 – $500,000

The budget amount is not directly specified, but the RFQ mentions that there are 4000 licensee/certificate holders with annual licensing fees ranging from $125 to $2000 per year. Assuming an average fee of $1000 per year, the total annual revenue would be around $4,000,000. The contractor's payment processing fee is 2.9% + $0.30 per transaction. With an estimated 2000-4000 payment processes per year, the contractor's revenue would be approximately $116,000 to $232,000 per year, considering only the payment processing fees. However, the RFQ also mentions that the contractor shall not be compensated directly by the State of Hawaii, but by the licensee/certificate holders, which might affect the budget amount.

AI estimate from the solicitation

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