IRFP 10-004-26 Matanuska Glacier State Recreation Site Concessionaire

The Department of Natural Resources, Division of Parks and Outdoor Recreation, is seeking a qualified entity to operate and manage the Matanuska Glacier State Recreation Site. The site includes 12 campsites, water pump, toilets, fire pits, and picnic tables. The concessionaire will be responsible for park management, janitorial and facility maintenance, resource protection, public services, site supervision, and fee collection. The concessionaire will also be allowed to collect fees for overnight camping, daily parking, and firewood. The contract term is approximately four years, with the option for month-to-month extensions. The concessionaire must have previous experience operating campgrounds or similar outdoor recreation facilities and demonstrate an understanding of Alaska State Park campgrounds. Key responsibilities include: • Park management and maintenance • Janitorial and facility maintenance • Resource protection • Public services • Site supervision • Fee collection • Providing visitor information and ensuring compliance with park rules • Maintaining the public water supply and meeting Alaska Department of Environmental Conservation standards • Performing pre-season inspections and maintenance • Providing annual reports on visitation, revenue, and maintenance activities • Conducting park hazard inspections and remediating any hazards detected • Maintaining accurate and timely records of maintenance and testing done on wells • Ensuring that all facilities are kept clean and well-maintained • Providing good customer service and responding to visitor comments and concerns • Ensuring that all activities and services provided are related to the park and outdoor recreation • Complying with all applicable health and safety standards and regulations • Ensuring that all employees have dependable communications and are trained in safety procedures • Correcting any high-risk conditions that develop during the season • Mitigating or closing the site if necessary to ensure visitor safety • Maintaining accurate and timely records of all activities and services provided • Submitting annual reports on performance and any corrective actions taken • Participating in mid-year and year-end performance evaluations • Correcting any "Below Standard" items from previous performance inspections/appraisals • Maintaining a neat, clean, and professional image in all aspects of the concession operation • Ensuring that all vehicles and equipment are properly maintained and operated • Complying with all applicable laws, regulations, and policies related to the concession operation