SCC STUDENT PAYMENT SERVICES

Spartanburg Community College (SCC) is seeking a comprehensive, fixed‑price, state‑wide student payment services solution that integrates fully with its Ellucian Colleague ERP and Salesforce Education Cloud. The vendor must provide online, in‑person and mobile payment processing (credit/debit cards, ACH/e‑check, Apple Pay, Google Pay), PCI‑DSS compliant POS hardware, refund management, a declining‑balance campus card, printing and access‑control card services, bookstore retail functionality, and support for program‑specific POS (e.g., cosmetology). The solution must meet PCI‑DSS, GLBA, NACHA, FERPA, and ADA compliance, include end‑to‑end encryption, and be hosted within the continental United States. The contract is a 1‑year base term with up to four 1‑year options (maximum 5 years), includes unlimited support, training, and a one‑year post‑implementation support period, and requires a named Customer Service Representative. • Full integration with Ellucian Colleague for real‑time posting of payments, refunds, and student‑account updates. • Acceptance of multiple payment methods and ability to handle convenience‑fee and absorbed‑fee models. • Provision of PCI‑DSS compliant POS terminals, declining‑balance campus cards, print‑service integration, bookstore retail, and ID‑card printing. • Mandatory security compliance (PCI‑DSS, GLBA, NACHA, FERPA, ADA) and data residency within the U.S.