SP 88478: ITS Palo Alto Internal Renewal

The Chicago Housing Authority is seeking a vendor to renew and extend support and subscription services for its existing Palo Alto Networks PA‑5250 firewalls and Panorama management platform. The scope includes premium technical support for Panorama, premium support for the PA‑5250 hardware, and subscription licenses for Threat Prevention (ATP) and WildFire (sandbox analysis) in a high‑availability configuration. Vendors must be pre‑registered with CHA, submit a signed quotation by the deadline, and meet stringent insurance requirements before a Notice to Proceed is issued. The base contract term is one year with potential option periods, and the agency will require a suite of post‑award compliance forms within seven days of award.