Complaint Investigation Services

The New Hampshire Department of Health and Human Services is seeking a contractor to provide complaint investigation services for individuals with developmental disabilities or acquired brain disorders. The contractor will be responsible for investigating allegations of client rights violations and providing reports to the Department. The contract is expected to be awarded for a period of one year, with a funding amount of $56,000. The contractor will be paid on an hourly basis, with a rate of $40 per hour. • The contractor must have experience in complaint investigations and working with individuals with developmental disabilities or acquired brain disorders. • The contractor must be able to perform the entire scope of services required in the solicitation. • The contractor must be able to comply with the requirements specified in the solicitation, including the submission of monthly invoices and the completion of a contract monitoring questionnaire. • The contractor must be registered and in good standing with the NH Department of State and have a vendor code number issued by the State of New Hampshire Department of Administrative Services.