SYS-26-8190 Single Load Card RFB

The University of Wisconsin System is seeking bids to provide a comprehensive single‑load prepaid card program—including physical cards, virtual cards, a self‑service online portal, secure data‑feed integrations, and full compliance with PCI‑DSS, FERPA, and accessibility standards. The contract will cover card issuance, loading, fraud/dispute support, reporting, and ongoing maintenance for an estimated 2‑3 K cards and $1.4 M of annual load funding. The solution must be non‑reloadable, EMV‑chip enabled (with optional contactless), support network tokenization, and provide multi‑language fee disclosures where applicable. The selected vendor must be an original manufacturer or authorized distributor, have five years’ experience, hold SOC 2/ISO 27001 certifications, and be able to meet stringent security and data‑encryption requirements. The contract runs for one year (ending May 31 2027) with up to four optional one‑year renewals. • Provide physical and virtual single‑load prepaid cards (non‑reloadable, no overdraft). • Deliver a secure web‑portal for ordering, account management, and real‑time balance/transaction access; include daily SFTP/API data feeds. • Meet extensive compliance: PCI‑DSS v4.0.1, SOC 2 Type II or ISO 27001, FERPA, WCAG 2.1 AA, and AES‑256/TLS 1.2+ encryption. • Offer 24 × 7 fraud/dispute support, multi‑factor authentication for card activation, and optional branding of cards at no extra cost.