Description
This solicitation seeks a merchant‑services solution for Cuyahoga County Treasury, covering credit‑card, debit‑card, and electronic‑check processing, with the ability to collect property‑tax payments at five off‑site Auto Title locations. The county processes approximately $558 million in payments annually across ~180 k transactions, with e‑checks comprising about 75 % of the volume. Bidders must be Cuyahoga County‑certified small businesses and can propose either maintaining the existing online gateway or providing a new simple payment link; a full gateway replacement is optional. All fees—including the county‑absorbed $0.40 per e‑check—must be fully disclosed in the proposal. The RFP is open competition, with a bid deadline of 11:00 a.m. on 3 April 2024, and any amendments (Addenda 1 and 2) clarify scope, off‑site retail requirements, and transaction‑volume data.
• Scope: merchant acquiring/processing for credit, debit, and e‑check; optional online gateway; off‑site tax‑payment capability at five locations.
• Volume: $557.98 M total 2023 payments; 132,995 e‑checks (flat $0.40 fee).
• Requirements: Small‑business certification, full fee disclosure, electronic signatures accepted.