Emergency Medical Services RFQ

This RFQ solicits a qualified provider to deliver comprehensive Advanced Life Support (ALS) emergency medical services—including 24/7 ground ambulance operations, air‑ambulance capability, clinical oversight, dispatch integration, and full reporting—for unincorporated Benton County and the cities of Cave Springs, Centerton, and Highfill. The awardee must meet strict response‑time standards (90 % within 20 minutes for emergencies), maintain required staffing, equipment, insurance, and a $250,000 performance bond, and operate under a three‑year performance‑based contract with two optional three‑year extensions. Compensation is a mix of a per‑household subsidy (to be proposed by bidders) and fee‑for‑service reimbursements, with CPI‑based rate adjustments up to 5 % annually. • Provides 24 × 7 ALS ground ambulance service with paramedic and EMT staffing. • Requires air‑ambulance capability (ownership or partnership) and adherence to strict response‑time metrics. • Includes extensive reporting, quality‑improvement, and insurance/security obligations, plus a $250 k performance security.