Medication Dispensing Cabinets service agreement

This contract establishes a service agreement for the maintenance, repair, and software support of Omnicell medication dispensing cabinets used across multiple VA facilities in the Gulf Coast region. The award is a firm‑fixed‑price, five‑year (base plus up to four optional years) contract valued at approximately $1.45 M. The contractor must provide 24‑hour vendor support, parts supply, software updates, and on‑site corrective and preventive maintenance, meeting stringent uptime (≥ 95 %) and certification requirements. The work is performed at VA sites in Mississippi, Alabama, Florida, and related outpatient clinics, with monthly invoicing and electronic payment. • Scope: Full‑service maintenance of Omnicell medication dispensing cabinets (hardware, software, parts, and field support). • Period: Base year 10/01/2026‑09/30/2027 with up to four one‑year options. • Value: $1,447,068 (award) with potential extensions to 2029‑2031. • Requirements: OEM‑only servicing, 24‑hour phone response, on‑site response within 24 hours, 95 % equipment uptime, and compliance with VA security and records‑management policies.