ADMINISTRATION OF HEALTH REIMBURSEMENT ARRANGEMENT (HRA) FLEXIBLE SPENDING ACCOUNT (FSA) AND CONTINUATION OF BENEFITS (COBRA)

This contract calls for a private vendor to manage a suite of employee benefit programs for the Los Angeles Community College District, including Health Reimbursement Arrangements (HRA), Flexible Spending Accounts (FSA), COBRA continuation‑of‑benefits, and AB 528 retiree billing. The vendor will be responsible for eligibility updates, open‑enrollment portals, debit‑card issuance, monthly funding via ACH, claim processing, comprehensive reporting, and a toll‑free customer‑service center. Data security must meet FIPS 140‑3 standards, and the vendor must retain records for seven years and support benefit fairs across multiple physical and virtual locations. The contract runs for five years with the possibility of up to four one‑year extensions, and the district will fund the vendor monthly. • Administer HRA for 5,511 participants and FSA for 470 participants, handling contributions, claims, and reporting. • Provide COBRA and AB 528 services for 164 retirees, including premium billing and notices. • Deliver a 24/7 online enrollment platform, toll‑free support, and secure data exchange compliant with HIPAA and state privacy laws.